What is your return policy?
Returns are welcome with full refunds if the merchandise is returned in the same way it was received with tags and wrapping still attached. After 1 month, we are no longer liable to provide returns.
How long is shipping?
Once order is placed, there is a 24 hour payment processing period. Regular shipping would be 3-5 days, Expedited shipping 1-3 days.
*Disclaimer: If you are unsure on timing or you are in a rush, please be sure to choose expedited shipping at checkout. We are also not responsible for any postal delays on the shipping company behalf.
What origin is the hair?
Virgin Asian Hair. For more info please look at the "Read before Purchase" section below.
How long should virgin hair last?
with proper care, 1-2+ years. please see the "hair tips" tab above
READ BEFORE PURCHASE
BEFORE YOU PLACE AN ORDER IT IS IMPORTANT THAT YOU UNDERSTAND OUR "3 W'S" OF HAIR EXTENSIONS.
The owner of this brand is Brittany V. Carroll. Both hair serum & shampoo is hand made. All silk wraps and bonnets are hand sown with 100% silk. Hair vendor is Chinese company in New York. Truth is, Just like most things we use in our everyday life, EVERYTHING is made in China.
Hair extensions are created from real human hair. We sell virgin Asian hair just like other hair companies.Most hair come from China and India. Most companies will trick you into believing you have "Brazilin, Malaysian or Peruvian" hair extensions. The truth is, none of these women cut their hair to sell.
India & China are the main places that hair extensions come from. Good hair and bad hair is everywhere, don't be fooled.
**DISCLAIMER** We have no relation with "Aliexpress". We deal with a direct factory. We have one much research and testing to ensure that we provide good quality hair. We provide all proper details on caring for your extensions. Properly caring for your hair is your responsibility.